User Review( vote)
Looking for a new online casino to play? Or are you a newbie looking for the best online casein to start out with? Either way, Twin Casino could be a great option that ticks all of your boxes. This online casino is relatively new, only established in 2017. But for such a relatively new business, you may be surprised with the sheer variety and quality of games that this site offers. Not only does the site look great, but it’s immediately apparent that it has something to offer almost everyone. So, is Twin Casino the next big online casino for you? Read on to find out everything you need about this site – from choice of games to security, fair play, customer support, banking and more. Our comprehensive review of Twin Casino should help you to come to the right conclusion yourself!
Variety of Games
Let’s start by focusing on what games you can play on Twin Casino. After all, chances are, playing games is the main reason you’re looking at this review! Twin Casino does not offer a poker room or a sports book, so if that’s what you’re looking for, this isn’t the site for you. Instead, casino games are the main focus of this company. When it comes down to it, Twin Casino’s main strengths tend to lie in their slots and blackjack games. Here’s a quick run through of some of their most popular offerings!
Twin Casino has an outstanding selection of slots games. If you’ve dabbled in your fair share of slots games, chances are, you’ll recognise some of Twin Casino’s slots games from NetEnt and Microgaming. These are big name games in the field and it’s great that Twin Casino have them on board and available to play. But if you’re looking for something a little different, don’t fret either. Twin Casino also have a whole host of slots games from smaller, more obscure and lesser known providers. These include Thunderkick, Greentube and Push Gaming to name just a few. What’s more? You needn’t worry about getting bored of the slots games on offer. Twin Casino are constantly updating their selection, ensuring that you always have plenty of new options to choose from and to keep you entertained. Some of the most popular slots games that you’ll be able to find on Twin Casino include:
- Planet Fortune
- Castle Builder
- Big Bad Wolf
- Wacky Panda
- Jurassic Giants
- Jurassic World
- Fairy Gate
- Big Win Cat
- Lucky Links
- 7 Piggies
- Fire Joker
- Grim Muerto
- Lady of Fortune
- Sticky Bandits
- Sakura Fortune
- Fu Er Dai
- Diamond Strike
- Holly Jolly Penguins
- Golden Ticket
- Pieces of Eight
- Viking Runecraft
- Jungle Jim
- Jewel Blast
- Cloud Quest
- Tower Quest
- 3 Kingdoms
- Eye of the Kraken
- Gold Rush
- Rich Wilde and the Pearls of India
- Gnome Wood
- Troll Hunters
- Goldilocks and the Wild Bears
- Sea Hunter
- Wins of Fortune
- The Wild Chase
- Spinions Beach Party
- Dragon Shrine
Are you into progressive slots? Well, Twin Casino can cater to you particularly well here too! Believe it or not, there are an impressive 16 different progressive jackpot slots held by Twin Casino. This selection, again, includes some big names in the field, such as Cash Splash, King Cashalot and Major Millions. If you’re hoping to win big, you may want to have a go at Mega Moolah or Mega Moolah Isis. These are the progressive slots games that most regularly have the biggest jackpots at Twin Casino – and when we say big, we mean BIG. In the past, these progressive slots games have offered a jackpot of over €17 million!
A firm favourite amongst many online casino users? Blackjack of course – and as we mentioned above, this is one of Twin Casino’s real strong points. With a whole array to choose from, there’s bound to be the perfect Blackjack game there waiting for you. To emphasise just how many options you have available to you, here’s a complete list:
- MultiHand Atlantic City Blackjack
- MultiHand Premier Blackjack Gold
- MultiHand European Blackjack Gold
- Premier Blackjack Hi Lo Gold
- HiLo 13 European Blackjack Gold
- Spanish 21 Blackjack Gold
- Premier Multihand Eur Blackjack Gold
- High Limit European Blackjack
- Atlantic City Blackjack Gold
- Classic Blackjack Gold
- MultiHand Classic Blackjack Gold
- MultiHand Perfect Pairs Blackjack Gold
- MultiHand Vegas Downtown Blackjack
- Vegas Strip Blackjack Gold
- Blackjack Multihand
Now for perhaps our first negative review of Twin Casino. If roulette is your game of choice, this online casino may not be the one for you. Sure, a choice of classic American, European and French roulette versions are available. Put specifically, these include:
- Premier Roulette Diamond Edition
- Multi Wheel Roulette Gold
- French Roulette
As you can see, this site isn’t entirely devoid of online roulette options. However, the array is relatively limited in comparison to the casino’s other game options, such as slots or the numerous Blackjack options outlined above.
Other Popular Table Games
Twin Casino offers more table games than Blackjack or roulette too. If you’re interested in any other table games, you’ll be pleased to know that this online casino also offers Baccarat Gold and High Limit Baccarat!
Live Dealer Games
You can find live dealer games in their own distinct category on Twin Casino. This makes them particularly easy to find highlighted as “LIVE CASINO” in the top bar on the home page. This ensures that you can join in on time without having to scour the site for live options. While there are non-live Blackjack, roulette and baccarat games, there are also live dealer options available. You’ll also find a wide variety of online card games and VIP games alongside “other” games, including “Deal or No Deal” and “Monopoly Live”.
A reason that many people are drawn to Twin Casino, in particular, is their brilliant welcome bonus. Currently, new Twin members get one of the best online casino welcome bonuses out there. You have a variety of options available to you when you sign up. The first is the Twin Pack promotion, which gives you the chance to double the deposit value with a 100% match bonus up to €100. Put simply, Twin Casino will double your first deposit up to a value of €100. But this isn’t where the welcome bonus necessarily ends. If your first deposit is at least €50, not only will your first deposit be doubled, but you will also receive 50 free spins on one of the casino’s most rewarding online slots. This is pretty impressive and could get you off to a great start! Please note that if you are playing in Albania, China, Croatia, Serbia, Thailand, Ukraine and Vietnam, you will not be eligible for this bonus.
Of course, the Welcome Bonus isn’t the only bonus on offer from this casino. They take care of their existing customers and users too! One of the most popular additional bonuses that this online casino offers is its Quickspin Achievements. This promotion is fairly unique in that it only applies to games created by the software developer Quickspin (a specialist in online slot games). When you come across six different unique situations in a Quickspin game, you will be rewarded with tokens that can be traded in for free spins, respins, side games and other bonus features! Another popular bonus is the Live Blackjack Monday Reward. If you play one hand in Blackjack on a Monday, you will be rewarded with 25 free spins on Gonzo’s Quest slot machine. A final bonus we’ll focus on for now? The Live Roulette Friday Raffle. If you make a winning bet in the American Roulette game that was created by Evolution Gaming on a Friday, Saturday or Sunday, you will be given tickets into a raffle drawing that picks one winner on every Monday for a €1,000 bonus! These, of course, aren’t all of the bonuses offered by Twin Casino, but they do give a good idea of how generous the site’s bonuses can be!
As we briefly mentioned earlier, Twin Casino are a relatively new online casino, having only established themselves in 2017. So, you may have read other, older reviews, noting that this isn’t the site of choice for those looking to play on mobile. But now, this isn’t necessarily true. The company has had time to develop a quality mobile app that will allow you to play a variety of casino games from your smartphone or tablet. The company has focused on ensuring that they provide more than just an online casino that can be accessed through your mobile device. They’ve put in the effort and investment to ensure that it goes above and beyond the basics, allowing you full access to their online casino without the need for a computer or laptop. You don’t even need to download the games. You can play them directly from your browser, as and when is suitable for you! The website is now fully responsive, adapting to screens of any size, ensuring games aren’t squashed or pixelated. As long as you have a good internet connection (whether through data or Wifi), the mobile site will likely be a great option for you!
There are a number of different depositing options available when it comes to adding money to your Twin Casino account. Sure, the most popular option does tend to be depositing from a debit or credit card. But if you like alternative payment methods, chances are Twin Casino has you covered, as you can also use payment methods such as Neteller, Skrill, paysafecard, EcoPayz and Trustly. It is worth noting that you can’t use PayPal to deposit on this site, which is a shame, as this is a very popular and commonly used online payment method for many of us. The good news? There are no fees applied to deposits and all deposits appear in your account almost immediately. Just bear in mind that there’s a minimum deposit of at least €20 for the vast majority of depositing methods.
So, what about withdrawals? Well, if you’re withdrawing (as the majority of people do) to a debit or credit card, you may have to wait up to four days before receiving the money in your account. If you’re looking to withdraw more quickly, however, you can always withdraw using Trustly, Neteller, Skrill or EcoPayz. These methods will see the money enter your account immediately. You can rest assured that all withdrawals are free. However, like deposits, there is a minimum withdrawal amount of €20. If you’ve been extremely lucky, you may also need to be aware that the maximum withdrawal you can make is €10,000.
Of course, when you’re playing on an online casino for cash, you’re going to find yourself trusting them with plenty of personal data, including your full name, address, payment details and more – otherwise, you may not be able to deposit play money or withdraw your winnings. So, you want your online casino to be safe. Twin Casino set your mind at rest by using SSL encryption to guard all transactions. This means that you can rest assured that your banking details will stay safe.
If you’re putting your money into these games, you’re also going to want to know that you have a genuine and fair chance of winning. Otherwise, what’s the point? You’d be being cheated! But worry not. Twin Casino is licensed and regulated by the Malta Gaming Authority, meaning that they are being constantly monitored and checked by a reputable organisation. This authoritative body will ensure that you and all other players are treated fairly.
If you have a lot of experience playing online casinos, chances are, you’re aware that customer support in this industry isn’t always the best. Why? Well, there are often a huge number of people playing at any given time and – no matter how good the casino and its software may be – there are likely to be issues or hiccups on a regular basis. Customer support often have a whole lot of messages to deal with and it’s likely that they may take a while to get to your question or complaint. Twin Casino offer three ways to contact their customer service department. You can:
- Contact them through a form on their “Get in Touch” page here.
- Make use of an online chat box on their site
- Email them at firstname.lastname@example.org
As you can see, there is no phone number that you can use, which can prove frustrating, as this means no immediate response option. Some of us simply prefer to have our problems resolved over a call too, as we are then put in touch with a person rather than an automated system.
Another difficulty that many find themselves facing when it comes to Twin Casino’s customer service department is that you can only contact them during designated hours assigned to customer support in the language you speak. While having the site available in five languages is great, it’s not so great that Twin Casino doesn’t have sufficient staff on board speaking these five languages to deal with enquiries or problems. The hardest part? The operating contact hours for your given language aren’t specified anywhere, so it can feel as though you are simply trying to reach out and guessing when you will get a response.
The good news? If you do manage to get in touch with the customer support team during their operating hours, they are relatively fast to respond and uphold a high level of customer service. For the fastest response possible, use the chat option, as opposed to the web form or email.
Twin Casino is accessible to users with an internet connection over the age of 18. When you create an account, you will have to provide a colour image of your ID and a household bill no older than 3 months (not including phone bills) to verify your age and have your account activated. If English isn’t your first language, you’ll also be pleased to know that the Twin Casino webpage can be translated into a choice of four other languages – German, Swedish, Norwegian and Finnish.There are, however, some countries who are not permitted to engage with Twin Casino. These include:
- Bouvet Island
- British Ocean Territory
- Czech Republic
- Holy See
- Hong Kong
- Republic of Korea
- New Caledonia
- State of Palestine
- Russian Federation
- San Marino
- South Africa
- South Georgia
- South Sandwich Islands
- South Sudan
- The Faroe Islands
- United Kingdom
- United States
- Western Sahara
So, after all of this information, where do Twin Casino stand in our rankings? Well, for a relatively new online casino, we think they’re doing pretty great! While there are some small flaws with their operations, and while they may be relatively limited when it comes to a variety of certain categories of games, they offer an all round quality experience! They have established themselves in an excellent manner and it’s not all too surprising that they’re settling in and are beginning to stand out as a notable and increasingly recognisable online casino in a pretty saturated marketplace. They are clearly taking user feedback into account, as exemplified by their new and impressive mobile app, so we expect even further good things from them in the future!
How do I create an account on Twin Casino?
Looking to create an account with Twin Casino? Visit the Twin Casino homepage. In the top right hand corner of your screen, you will see a blue icon with the words ‘sign up’ written on it. Click on this and you will be asked for some details to get you started. After you have verified your account with a code sent by SMS to your phone, and once you have provided any necessary ID documents, your account will be activated and you will be ready to play!
How do I make a deposit on Twin Casino?
Again, when you visit the homepage of Twin Casino, you will see a blue bar in the top right hand corner of the screen labelled “wallet”. Click on this. You will then be offered the chance to make a deposit, as well as being allowed to select a bonus with your deposit. Select the bonus you would like to take advantage of, select your payment method, input the amount you’d like to deposit and you’re good to go!
Do I need to pay taxes on my winning with Twin Casino?
There’s no universal answer to this question. Whether you have to pay taxes on your winnings or not will depend entirely on your country of residence. Make sure to check with your local authorities or a financial advisor to determine whether you need to pay taxes on your winnings and - if so - how much you need to pay.
Does Twin Casino Have a Welcome Bonus?
Yes. In fact, Twin Casino has one of the best welcome bonuses out there when it comes to online casinos. The casino will match your first deposit by 100% up to a value of €100. So, if you put €10 in, you’ll get an extra €10 to play with free. If you deposit €100, Twin Casino will add an extra €100 of credit to your account. What’s more? If your deposit is over the value of €50, you will get 50 free spins on one of the online casino’s most rewarding slots machines too!
Who is Twin Casino Licensed By?
Twin Casino is licensed and regulated by the Malta Gaming Authority, meaning that they are being constantly monitored and checked by a reputable organisation. This authoritative body will ensure that you and all other players are treated fairly while playing online.