William Hill

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It’s more than likely that if you are in the UK, you will have heard the name William Hill at some point. It is one of the most well-known bookmakers in the country, but they also offer a range of their services online. Launched in 1934, the bookmakers has built up its reputation for being trustworthy and is now one the most respected brands in the industry. In fact, it is the largest land-based bookmakers in the UK.

The online casino was launched all the way back in 2001 and has been going strong ever since. Moving forward from the basic sport betting which was the original idea behind the company, they now offer a whole range of services to their customers. But, don’t worry if you’re not in the UK, because you can play no matter where in the world you are you can access this online casino. By using this online casino, you will be able to experience a whole range of online casino games.

Welcome Bonus

There are a number of different welcome bonuses available to people who register with the company online. These change all the time depending on what the company is going to offer at any given time. However, one of the most popular welcome bonuses on offer is the 100% buy-in bonus that is available up to £300. One of the best things about this offer is that it is not only available to those who are signing up for the first time. If you are an existing William Hill customer, but you are depositing on the casino site for the first time, this offer will still be available to you. It’s easy to set up, and you can do so using these simple steps.

If you are already a customer with an account with William Hill, but you haven’t been to the casino page or deposited before, then you need to click the 100% buy-in bonus banner on the promotions page. You will be directed to deposit £10 or more and then click opt-in to receive your bonus. 

If you’re a new customer, you click join which can be found on the top right-hand side of the page. Here you will be prompted to enter your title, name, date of birth, mobile number, address and email. Once you’ve done this, you can then choose a username and password, as well as a security question in order to keep your account safe. From here, you will be asked to set the currency you would like to play in and then a deposit limit. You are going to need a valid form of ID that you can upload, so make sure to have your driving licence or passport handy.

Then, you need to enter the details of the deposit method you are going to be using. Make sure to look at the terms and conditions of the offer. These include a 40x wagering requirement as well as certain games counting towards different parts of the requirement. Click opt-in and then William Hill will add the bonus to your account. Then, you’re ready to go!

What Games Are Available?

William Hill offers a vast range of games to customers in the online casino. There are certain specialised lobbies that have been set up for specific games such as Live Casino, Poker, Scratchcards, Games and Bingo. This is one of the biggest benefits of this casino – there is a lot that they offer to their customers to explore. While it doesn’t have nearly as many games as some of the other online casinos, they hold over 200 games which should be more than enough for most players. You will find all of the well-known slots and table games available, and some of them have a little something different to offer as well. 

Blackjack – William Hill has 28 different game choices when it comes to Blackjack. Some of these include Premium Blackjack, Double Attack Blackjack and so many more. It is available 24 hours per day, seven days per week, so no matter what time it is, you can play if you want to.

Vegas Millions – This is dedicated to jackpot prizes that can be won on certain slot games. In the first 10 months of 2019, more than £7.5 million was won on a range of different games.

Slots – William Hill really has a wide selection when it comes to the slots with over 300 to choose from. While it’s true that other online casinos have many more to offer, there is more than enough here to keep anyone occupied. The dedicated page for slots is easy to locate and you can browse through to find a game that you would like to play. Don’t forget to check out the daily jackpots so you know how much is available for you to win on the site.

Roulette – Managing to keep this interesting isn’t an easy task as a lot of people like to stick to the classic roulette wheel. However, for those of you who want to be a bit more adventurous, there are 39 versions of the classic game to play. With traditional European roulette offered as the standard, there is also Mayfair Roulette to play and a number of others. Each different variation has something exciting about it, so there’s always something new to experience. 

Live Casino – With different dealers coming in and out, as well as new tables opening at different times of day, there is always something available for you to play. You can experience live tables from around the world, giving you that casino feeling. On offer, there are more than 20 different blackjack tables, each with their own buy-in price as well as a rule about how many people can be at the table at one time. You will also be able to play Three Card Poker, Texas Hold’Em and Baccarat. 

Other – You will also find around 29 different scratch cards available, as well as bingo rooms if you would like to play this game. If you head over to the Macau page, you will also find a number of Asian themed slots on offer.

As you can see then, there are so many different games offered by William Hill that you’re never going to get bored. Even if you don’t feel like playing something you would normally like, you can try something new without having to use a separate site to do so.

Fairness And Payout Rates

When putting your own money up, you need the assurance that the casino is going to provide you with a safe and secure playing environment. As well as this, you want to know that the games are fair and that you do actually have a chance of winning big. It’s true to say that William Hill are not eCogra certified which might be a red flag to some people. However, while this is the case, there is another reputable organization that has evaluated all the games that are on offer and certified them for fairness. This is Testing Systems Testing, who are well respected in the industry, so you know that everything is decent. 

It might be important to you to know about the payout rates. Putting up your own money is no small thing, and understanding the likelihood of paying out is important. The Return To Player (RTP) percentage lets you know roughly how favourable the games are to the person who is playing. There are two types of payout rates: theoretical and actual. While there is nothing extremely recent, the most recent report said that William Hill Casino has a payout rate of 96.05%. Of course, this varies from game to game as to the actual payout percentage, but it’s a pretty good one.

Depositing And Withdrawing Funds

You need to know how you can deposit and withdraw money from the betting account. Some people think that there is only one way to do this, but that’s not true. Many online casinos use a variety of different payment methods, and William Hill is the exact same. Debit cards are one of the most common methods of depositing, and there is a minimum of £10 that you must deposit from here. You don’t have to pay any fees for this, and the minimum cash out is £5. This is the same for other payment methods including Skrill, PayPal, Neteller, and InstaDebit. The processing time for a withdrawal will vary though depending on the payment method that you have used. For example, withdrawing to a debit card will take 3-5 working days, where Skrill pays out within 24 hours. 

Customer Support

When you’re playing games on William Hill, you will notice that there are a lot of prompts sending you to the help page if you are experiencing any problems. If you look in the top right-hand side of the screen, you will see a section that says Help & Support and this will give you three options. You can either contact William Hill, visit their help page or provide feedback if you want to. It’s on this page that you are going to find frequently asked questions and there are plenty for each of the games so you should be able to find something to help. 

It’s also important to note that if you go to the contact us page, there is a live chat that runs 24/7. This means that if you have any issues, it doesn’t matter what time it is, someone can be there to assist you. There is also another feature where there is an email form if you need to attach any images for any reason. You should get a response pretty quickly as their response times are good. If you need any extra help or assistance, make sure to ask and this will be given to you.

Deposit Limits

Deposit limits are put on the site to promote safe and responsible gambling. Some people need the extra measures put in place to ensure that they don’t go over a reasonable amount to spend. You can set up a deposit limit on your account if you feel like you need it. Not everyone has to do this so there is no pressure to set a limit if you don’t want to. Of course, if you feel as though you are developing a problem, the site will direct you to get some help to manage this.  

Betting Limits

When it comes to playing the games, there are going to be certain betting limits in place. It’s important to know minimum and maximum bets so that you aren’t in for a shock when you open up a game for the first time. For example, in roulette games, the minimum bets range from 10p-£1 depending on the game that you are playing. The maximum bets for this are between £500-£10,000. For blackjack, the minimum bets are 50p-£25 and the maximum bets are £5-£10,000. Slots are a little different, starting at 1p and going up to £1 for minimum bets. The maximum bets here are between £5-£3,000 depending on what you are playing. 

The great thing about the variation in limits is that it ensures that some of them are low enough to be in the reach of players on a budget. On the other hand, the higher stakes will better suit the high rollers who have a lot of experience playing the games and want it to be a little more exciting for them. A lot of games give you the choice when you open them, so pay attention in the beginning and set the betting limit where you want it to be. You can change this as you progress if you would like either up or down, as long as you are not at the minimum or maximum already. 

Security

Protecting players is something that everyone wants to know about when they sign up to a betting site. William Hill takes the protection of its players very seriously which is why they have high-quality technical security in place. Any information that is passed between the player and the casino is encrypted so that nobody other than the casino and the player can access it. This step was put into place to stop customers being the victims of fraud. SSL technology is what is used to make this possible and is certified by a company called Thawte. As such, each player can be sure that their transactions are completely protected and no third party will be able to access any information about them or their online habits.

As well as using technical security to ensure the safety of their customers, licensing and regulation are also really important here. Having a valid licence from the UK Gambling Commission gives William Hill the green light to provide these services to players inside the UK. It requires a lot of close monitoring and regulating to be able to obtain one of these licences, as well as being made to adhere to extremely strict standards. Without doing all of these things, a company would not be able to get a licence from the commission. The standards include adhering to certain anti money laundering policies and providing fair outcomes to players.

As an added layer of protection from William Hill, they have a licence from the Gibraltar Gambling Commissioner. All of these things added together make William Hill a pretty safe bet when it comes to finding an online casino who will be able to keep all of your information safe and sound. 

Software

Playtech are the main providers of the slot games on the William Hill site. Playtech is a well respected provider for a number of online casinos and is known for a number of different things. They are very diverse in the games that are on offer, but they also have fantastic graphics and animations attached to all of their games. However, they also use other providers such as WGS Technology, Microgaming, Gameseys and NetEnt. As such, you should be fairly confident that there aren’t many reliability issues with the software that they have chosen. 

You will find that it is really simple to download onto your computer, appearing on your computer within minutes. You can also use the William Hill Casino on your smartphone or tablet, so you’re not limited on what devices can and can’t access the site.

Interface On Devices

When searching for a new online casino, the way that it appears is crucial. William Hill does not disappoint users with the app or with the desktop interface. Everything is clearly marked, making it super easy for you to find your way around, whether you are browsing or you are looking for something specific. There are even quick-play bars for certain pages to help new users locate them. Also, if you are interested in finding out what a lot of people are playing as you’re looking for something new, there is a Popular section to give you this information.

On the desktop version and the mobile version there is no lag, and the games load extremely quickly. This being the case even though there are over 300 games trying to load at one time is pretty great. However, when you use the app, the load times can be a bit slow for the roulette and blackjack pages. Live Casino also freezes sometimes when you’re using the app, but everything else works perfectly fine.

Conclusion

In conclusion, William Hill is a fantastic online casino. The variety that is offered to customers is fantastic, even though it doesn’t have quite as much as some of the other options you could choose from. The customer support is excellent, making sure that everyone has access to the help they need, no matter what time of day it is. 

The list of banking methods that you can use makes it easy for players from around the world to play with William Hill which is a huge bonus. They have proven themselves to be a reliable platform when betting, which is exactly what people are looking for when they want to join an online casino.

William Hill FAQs

Can William Hill Close My Account?

William Hill does have the power to close your account if you break the terms and conditions that you agreed to when you signed up to the site. It’s for this reason that you should check the terms and conditions if you are unsure of anything.

How Many Customers Does William Hill Have?

Currently, William Hill has over three million online customers. This doesn’t account for how many people come into the stores located across the UK.

Why Can I Not Add A New Payment Method?

It might be the case that you need to remove an existing payment method before you can add a new one. Your account can only store a maximum of six different active payment methods, so if you reach the maximum and try to add another, you should see an error message. Remove one of your payment cards to be able to continue with setting up the new method.

How Do Deposit Limits Work?

A deposit limit allows you to set a maximum amount that you can deposit into your account within a 24 hour, weekly, or monthly time period. This will be a rolling period, and William hill will use prior deposit information to determine whether or not you will exceed your deposit limit. You can set or update the deposit limit if you would like to, but due to Safer Gambling tools, you might need assistance to do so.

Why Would A Deposit Not Be Authorised?

There are a number of reasons that this could be the case. If you have exceeded your deposit limit, then this will be denied. If this is your first time using the card, it might be the case that there is a gambling freeze on it. This prevents any transactions being made to gambling companies, so check your app or speak to your bank to see if this applies to you.

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